In this article, you will find tips on how to easily go through a hassle-free shopping experience, from selecting the goods to ordering them.
Searching for items
You can search for a product using the menu in the catalogue or by entering its name in the search dialog at the top of the page. If you can't find the item you are looking for, you can use the contact form for our customer support.
To add an item to your cart, use the Add to Cart button. In the basket, you will see everything you have put in it clearly and in one place - the exact name of the item, availability, number of items (you can change it freely) and the price including VAT. You will see the complete contents of the basket whenever you put an item in it or if you click on the basket symbol at the top right of the page.
You can log in as: New customer, if you are shopping with us - register and continue with your order. Registered customer, if you have already shopped with us and have registered with your password, fill in your email and password and continue with your order. If you have forgotten your password, we will send it to the email you registered under. The email is used for all communication regarding your order, so it is essential to fill it in.
Shipping and payment
During the order creation process, you will always be shown the available shipping and payment methods, including their prices.
Order summary and dispatch
A full summary of your order is available before you submit it. If all the details are correct, complete the order by pressing the Submit Order button.
You will be notified by email of each step in the processing of your order. This way, you have a perfect overview of what's happening with your order and when you can expect delivery of your selected goods. If you wish to change the items in your order, cancel or cancel the entire order, please contact our customer service line. The seller reserves the right to cancel an order if the goods can no longer be delivered or replaced by another model or if the price has changed significantly. You will always be informed of such a situation if it occurs. If part or all of the order has been paid, the money will be refunded to your account.